To start update/upgrade using the link below then click"Create media tools":. Please make sure your computer BIOS system is up-to-date and also check your drivers updated then try again, for safer try to disable or uninstall the anti-virus software and try again but if that didn't work use one of the methods below:. My name is Abdirahman, I am an independent advisor and Windows 10 user. Is a tweak to the bios settings thats needed to allow the recovery USB in UEFI? The USB is recognizable and the first boot sequence. Still black screen logo.Īny other recommendations on how to get the USB revovery to boot up? I heard there maybe issues with UEFI only bios and using USB that some bios settings need to change? Dell basically told me to go to bestbuy and do a system rebuild. Created windows 10 usb recovery from microsoft media creator tool on another pc.ĥ. No other options like skip this drive is available.Ĥ. Then it loops back to bitlocker recovery key again and again. Update/ensured bios is correctly installedģ. The sytem is uefi only no legacy boot mode option.Ģ. Here’s what done so far with dell support. I’m having trouble getting the USB recovery disk to work. Stuck on the dell logo black screen/preparing auto repair. Hi - My 12 mos old dell inspiron 5584 crashed during a windows update.
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